FAQs

Click "Register Now" anywhere on the site. Registration takes under 2 minutes — you will receive your unique patient number instantly. No payment is required at registration.

No. Our Ambulatory & Minor Injuries Unit is open 24 hours a day, 7 days a week. Simply walk in. Registered patients receive priority triage over unregistered walk-ins.

Specialist clinics run Monday to Saturday. Specific appointment times depend on the clinic — use the Book Appointment page or call us to check current consultant availability.

Membership is a one-time registration fee that permanently locks in a service discount for every future visit. Silver, Gold, and Platinum tiers offer 10%, 15%, and 20% lifetime discounts respectively.

Yes. Our on-site laboratory and radiology services support same-day result turnaround for routine tests. Urgent results can often be ready within 2 hours. CT scan appointments may require prior booking.

Book a teleconsult through your patient portal or via the appointment booking page. A secure video link will be sent to your registered email before the consultation.

Yes, we work with many of Nigeria's major HMO and health insurance providers. Direct billing is available for supported insurers. Please contact us to confirm if your insurer is accepted before your visit.

Absolutely. Every patient has the right to a second opinion. Bring your existing reports and results and our specialist will provide an independent review. Book via the appointment page.